Privacy Policy
Effective Date: 17 April 2026
Welcome to Zarnoor — The lifestyle. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
We may collect information about you in a variety of ways when you interact with Zarnoor. The information we may collect includes:
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Personal Data: Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when registering with the site or when placing an order for our unstitched collections.
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Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.
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Financial Data: Financial information related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our products. All financial data is securely stored and processed by our payment gateway providers.
2. How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
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Fulfill and manage purchases, orders, payments, and other transactions related to the site.
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Process and deliver your unstitched clothing orders to your specified address in Pakistan or internationally.
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Create and manage your account.
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Send you email notifications regarding your order status or shipping updates.
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Deliver targeted advertising, newsletters, and other information regarding promotions, new arrivals, and the Zarnoor lifestyle.
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Improve our website functionality and customer service.
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Request feedback and contact you about your use of the site.
3. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
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Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, order fulfillment (such as local courier services in Pakistan), data analysis, email delivery, hosting services, and customer service.
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By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
4. Tracking Technologies
Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. When you access the site, your personal information is not collected through the use of tracking technology. You can typically remove or reject cookies via your browser settings.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
7. Options Regarding Your Information
You may at any time review or change the information in your account or terminate your account by:
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Logging into your account settings and updating your account.
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Contacting us using the contact information provided below.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and comply with legal requirements.
8. Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the site.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
- 0340 979 1074
- 0345 979 4572
- sales@zarnoor.pk
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